I had forgot to tell my car it was going into the shop for repairs...well it decided it had enough of my neglect and died roadside. It was the night of my daughters birthday party. After calling North Shore Towing and explaining my situation I was suprised that they really seemed to care. I almost passed out when they phoned to update me on the pick up time. This was the best service ever and the driver even made mention about the party. They care...they really do, I am still in shock.